Our returns and refund policy lasts 3 days including date of Delivery. If 3 days have passed since your purchase, we can’t offer you a refund or exchange.
It must also be in the original packaging and you must have packet opening video at the time of delivery. Any complaint with regards to the damage or stains or stitching or any other should be reported to us within 24 hours of the receipt of the products. We may ask for digital picture of the same in order to review the same. Return will only be accepted is there is any Manufacturing defect in the product.
To be eligible for a return, your item must be unused and in the same condition that you received it.
There are certain situations where Returns are not Accepted :
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 3 days after delivery.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Amount will be refunded only when we receive the product back at our office.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. At any point of time, the refunds will not exceed the actual value of the goods.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at vaachicreations@gmail.com
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at vaachicreations@gmail.com and send your item to: 111/279 Vijay Path Mansarovar Jaipur – 302020
Shipping returns
To return your product, you should email your issue to vaachicreations@gmail.com ,if approved you can return the product to:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at Vaachicreations@gmail.com for questions related to refunds and returns.
